Frequently Asked Questions
Who is Container Housing Solution?
Container Housing Solution is a US-based shipping container supplier, California Entity Number C4715742, registered at 931 Ronan Ave, Wilmington, CA 90744, United States. You can reach us on +1 (213) 579 2476 or at info@containerhousingsolution.com, Monday to Friday 8:00 AM–6:00 PM and Saturday 9:00 AM–2:00 PM Pacific Time. Full details are on our Company Information page.
What do you sell?
New (one-trip) and used shipping containers in 8ft, 10ft, 20ft, 30ft, 40ft and 45ft standard and high-cube sizes, refrigerated (reefer) containers, and modified units such as container offices, cabins, guard booths and workshops.
How do I place an order?
Add the container you want to the cart and complete checkout online. You will receive an order confirmation by email. If you prefer to order by phone, call +1 (213) 579 2476 during business hours.
Which payment methods do you accept?
Credit and debit cards (Visa, MasterCard, American Express, Discover) and Link, processed securely by Stripe, plus direct bank transfer (ACH or wire) for larger orders. All prices are charged in US dollars. See our Payment Policy.
How much is delivery and how long does it take?
Delivery is a flat rate of $410 anywhere in the USA, shown at checkout before you pay. Orders are processed in 1–2 business days and typically arrive within 7–10 business days. Details are in our Shipping Policy.
What do I need to prepare for delivery?
Containers arrive on a tilt-bed or flatbed truck and need level, firm ground and clear access for a full-size truck. The customer is responsible for site access, site preparation and any local permits. We do not perform foundation work, utility connections or on-site construction.
Do you charge sales tax?
Applicable US sales tax is calculated for your delivery address and shown at checkout before payment. See our Sales Tax Policy.
Can I return a container?
Yes. Returns are accepted within 30 days of delivery under the conditions in our Return & Refund Policy. Return shipping is paid by the customer unless the item was damaged or incorrectly supplied. Refunds are issued to the original payment method.
What condition will my container be in?
New / one-trip containers have made a single cargo voyage and are in excellent condition. Used and cargo-worthy containers are pre-owned and will show cosmetic wear such as surface rust, dents or paint patching. Product photographs are representative of the size and grade; the exact unit supplied may differ cosmetically.
Can containers be customised?
We supply modified units such as offices, cabins and workshops from our catalogue. For a modification that is not listed, contact us before ordering and we will confirm in writing whether it is possible, what it costs and how long it takes.
Is my payment secure?
Yes. The whole site runs over HTTPS and card payments are handled by Stripe. We never see or store your full card number.
How do I contact you?
Phone +1 (213) 579 2476, email info@containerhousingsolution.com, or use our contact form. We reply to every enquiry within one business day.